Privacy | TechnoRidge Solutions

Technoridge Solutions(“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect information when you contact us by phone or SMS.

Information We Collect

Phone number
Name
Service issue details
ZIP code
Preferred appointment time
Message and call metadata (date/time/status)

How We Use Information

Respond to missed calls and customer inquiries
Schedule and confirm service appointments
Send customer care and service-related SMS messages
Improve service operations and response times

SMS Consent and Messaging
By contacting us via phone, you consent to receive customer care text messages related to your inquiry and service request. Message frequency varies by conversation. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP.

Sharing of Information
We do not sell your personal information. We may share information with trusted service providers (for example, communications and scheduling platforms) only as necessary to provide our services.

Data Retention
We retain information only as long as needed for customer service, scheduling, legal compliance, and operational purposes.

Security
We use reasonable administrative, technical, and organizational safeguards to protect your information.

Your Rights
You may request access, correction, or deletion of your information by contacting us.

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